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Get Your Collections Calls Answered: 3 Key Takeaways from TransUnion’s State of Customer Outreach

Why isn’t anyone answering the phone?

This has been the central challenge in collections & recovery for what seems like forever, and lately, the answer seems like a simple one: they just don’t want to.

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Is your agency falling behind?

More and more debt collection agencies are having success with voice AI solving their core challenges: costs, compliance, and collections. It's becoming table stakes. Is your agency falling behind?


In this new white paper from Skit.ai, explore success stories from two early adopters of voice AI and find out how they have transformed their agency, cutting costs, reducing their compliance risk, and increasing their bottom line.


Download Now.

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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Equabli, Inc. Announces Successful Completion of Funding Round

AUSTIN, TX -- Equabli, Inc., a leading financial technology company, is pleased to announce the successful completion of its recent round of financing. The funding round secured $3.35M of additional capital and was led by Social Leverage. Additional commitments were received by BankTech Ventures and Cross River Digital Ventures.

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Content Critical Solutions, Inc Welcomes Linda Woodward as Senior Vice President of Strategic Solutions

MOONACHI, N.J. -- Content Critical Solutions, Inc., a leading provider of innovative document management solutions, is pleased to announce the appointment of Linda Woodward as the Senior Vice President of Strategic Solutions. This strategic hiring decision highlights Content Critical Solutions' commitment to delivering exceptional client value and driving growth.

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Universal Fidelity Contributes to Fort Bend Women's Center

KATY, TX -- The Universal Fidelity Limited Partnership (UFLP) team contributed to Fort Bend Women’s Center, a local nonprofit, for the second fundraiser of 2023. This nonprofit reaches many in crisis in UFLP's area. The impact of their service has helped thousands each year as they recover and restart. Knowing that more than 1 in 3 women (35.6%) and more that 1 in 4 men (28.5%) in the U.S. will experience domestic abuse. “There is no power for change greater than a community discovering what it cares about.” – Margaret J. Wheatley

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Ninth Circuit Rejects Constitutional Challenge to Nevada Medical Debt Legislation; Also Finds Legislation Not Preempted by FDCPA or FCRA

Last week, the Ninth Circuit Court of Appeals affirmed a lower court’s denial of preliminary injunctive relief to plaintiffs challenging Nevada Senate Bill 248 (S.B. 248), which places new restrictions on the collection of consumer medical debt. In doing so, the court found the bill neither ran afoul of the First Amendment, nor was preempted by the federal Fair Debt Collection Practices Act (FDCPA) or Fair Credit Reporting Act (FCRA). Read on for further analysis.

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CFPB to Host Hearing on Medical Billing and Collections

The CFPB announced that on July 11, 2023 at 10 a.m. EST it will host a hearing on medical billing and collections, with a focus on medical payment products, such as medical credit cards and installment loans.  In addition to Director Chopra, the hearing will include agency officials from the White House, the U.S. Department of Health and Human Services, and the U.S. Department of the Treasury.

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Women in Consumer Finance 2023

11 December 2023 at 08:00 a.m.

Become a part of the industry's most dynamic and influential annual meet-up, where attendees build real friendships and re-energize careers, when you attend Women in Consumer Finance 2023, December 11-13, 2023 in Palm Springs, CA. 

Register Now!

Event Details »