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Think Differently: How (and why) You Should Integrate Debt Sales into your Strategy

iA Strategy & Tech chair Erin Kerr talks to Keith Walch from Spring Oaks Capital on the foundations of a strong debt sales strategy.

You'll learn:

  • Why compliance is such a critical component to debt sales
  • Why the cleanliness of your customer data may make or break your debt sale prospects
  • What it means to be "fair and reasonable" and why it matters
  • Which key qualities will help you identify a good debt sale partner

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Credit Reporting Disputes Handling and Procedures

This insideARM Tool gathers together industry intelligence along with policies and procedures from members across a variety of debt industry verticals.

These documents can be useful in: 

  • learning about the marketplace of a vertical you’re investigating

  • testing your current documents against others in the industry

  • testing your own business practices

  • exposing gaps in your current process

  • understanding how others are tackling this issue

  • developing your own documents from scratch

This information is culled from Research Assistant members. It is not legal advice, and is not intended to be legal advice.

Don't want to spend $129? Sign up for insideARM's Research Assistant program. It's $50 a month, and you get unlimited free access to all policies, procedures, work instructions, and document packets. Prime membership gets you workgroups, peer calls, and additional perks not available anywhere else. Sign up now!

insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

Hunstein Stay Denied!: Court Refuses to Stay Hunstein Case Pending En Banc Determination–Withholding of Mandate Immaterial

So a number of folks have recently discussed the fact that the mandate in Hunstein was withheld, as if it was some sort of indicator that the Eleventh Circuit was likely to grant en banc review. While I am on record predicting that the Eleventh Circuit WILL grant a rehearing, the fact that the mandate was withheld does not necessarily portend that result. Indeed, the withholding of the mandate is more-or-less automatic under the rules of appellate procedure as I read them. So I didn’t even mention the issue on TCPAWorld since, you know, it didn’t seem to matter.

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CFPB Fines GreenSky $2.5 Million and Requires Cancellation of $9 Million in Loans

On July 12, 2021, the CFPB announced that it issued a consent order against GreenSky, LLC (GreenSky) for enabling contractors and other merchants to take out loans on behalf of thousands of consumers who did not request or authorize them. Per the consent order, Greensky, which is a non-bank institution located in Atlanta, GA, will be required to pay a $2.5 million civil penalty and refund or cancel up to $9 million in loans.

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Financial and Compliance Professional Stephanie Schenking Joins Crown Asset Management Team

DULUTH, Ga. -- Crown Asset Management, LLC (CAM), a receivables management and specialty finance firm, proudly announces the addition of Stephanie Schenking as CAM’s Agency Relationship Manager. Ms. Schenking has over 20 years of experience in the financial services industry. As Agency Relationship Manager, she will serve as a liaison between CAM and network collection agencies, oversee agency adherence to CAM policy, and manage agency performance.

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Colorado Enacts Comprehensive Consumer Data Privacy Legislation

On July 6, Colorado Gov. Jared Polis signed into law Senate Bill 21-190, the Colorado Privacy Act.  This makes Colorado the third state, behind California and Virginia, to enact comprehensive consumer data privacy legislation.  The act becomes effective July 1, 2023.

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ProVest and Vertican Technologies Partner on Q-LawE Software Integration

TAMPA, Fla. -- ProVest, an industry leader in serving legal process, announced that it is now fully integrated with Vertican’s Q-LawE platform. Vertican’s software offers many benefits, namely time savings and human data entry error elimination.

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Women in Consumer Finance 2021

6 December 2021 at 10:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a virtual and in-person conference and networking experience for ALL women in consumer finance.

Event Details »