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8th Cir. Confirms Various Loss Mit and Foreclosure Communications Not Subject to FDCPA

The U.S. Court of Appeals for the Eighth Circuit recently affirmed the entry of summary judgment in favor of a mortgage servicer against a borrower’s claims that it violated the federal Fair Debt Collection Practices Act (FDCPA).

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Whitepaper: How to Automate After-Call Wrap-up and Boost Agent Productivity

Your agents spend on average 25% of their day taking notes. That's $10,000 per agent, per year. Find out how machine learning can automate after-call wrap-up, free your agents from note-taking duty, and radically increase productivity in "Accelerating Agent Productivity," a new whitepaper from Prodigal. Learn more.
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insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

Financial Recovery Services Donates $5,000 to Courage Kenny Foundation

EDINA, Minn. -- On July 16, 2021, Financial Recovery Services made a donation of $5,000 to the Courage Kenny Foundation, which will help support the work of the Allina Health Courage Kenny Rehabilitation Institute.

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What If You're Not As Automated As You Think You Are?

It is mid-July as I write this. There are four months until Regulation F is implemented. (I know some of you may think, "But the extension!" However, the effective date on the CFPB's page remains 11/30, so we're going to stick with that.)

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CA DFPI: Debt Collector License Application Due by Dec. 31, 2021

SACRAMENTO, Calif. --The Debt Collector Licensing Act (Fin. Code § 100000 et seq.) (DCLA), which takes effect Jan. 1, 2022, requires any person engaging in the business of debt collection in California to be licensed by the Department of Financial Protection and Innovation (DFPI). (Fin. Code § 100001(a)). If you are a debt collector collecting debt in the state of California you must submit an application on or before Friday, Dec. 31, 2021. Once you have submitted your application, you may continue operating as a debt collector in California while your application is pending. If you submit an application after this date, you will be required to wait for the issuance of a license before you can operate in California. (Fin. Code § 100000.5(c)).

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Think Differently: How (and why) You Should Integrate Debt Sales into your Strategy

iA Strategy & Tech chair Erin Kerr talks to Keith Walch from Spring Oaks Capital on the foundations of a strong debt sales strategy.

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Hunstein Stay Denied!: Court Refuses to Stay Hunstein Case Pending En Banc Determination–Withholding of Mandate Immaterial

So a number of folks have recently discussed the fact that the mandate in Hunstein was withheld, as if it was some sort of indicator that the Eleventh Circuit was likely to grant en banc review. While I am on record predicting that the Eleventh Circuit WILL grant a rehearing, the fact that the mandate was withheld does not necessarily portend that result. Indeed, the withholding of the mandate is more-or-less automatic under the rules of appellate procedure as I read them. So I didn’t even mention the issue on TCPAWorld since, you know, it didn’t seem to matter.

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Women in Consumer Finance 2021

6 December 2021 at 10:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a virtual and in-person conference and networking experience for ALL women in consumer finance.

Event Details »