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You Don’t Need a Crystal Ball to Predict Industry Volume Trends

Federal Reserve Indicators are Predictors of Collection Industry Accounts Volume.

If I had a crystal ball in my office that predicted business volume, I’d use it—you likely would, too! And yet, several reputable indicators can help you anticipate volume. The Federal Reserve releases its report on credit card charge-offs and delinquencies each quarter. These data points help indicate industry account volume, especially considering that 80% or more of the NCBA member firms’ collective volume is credit card related.

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Work Smarter, Not Harder: Secure Sales with Compliance Wins

With the CFPB holding everyone responsible for compliance, potential clients can’t afford to overlook your regulatory performance. So why not make it part of your offer? Convert your compliance wins into irresistible selling points and give your team the information they need to drive sales. Get started on August 22 at 2PM ET during Work Smarter, Not Harder- Compliance Sells! The Intersection Between Compliance and Sales.


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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Capital Management Services Sponsors Erie County Medical Center Spring Gala

Buffalo, N.Y. -- Community involvement and support play a vital role in fostering the growth and well-being of all our local communities. Capital Management Services, a professional collection agency and call center providing reliable and compliant recovery and special project solutions for our respected client partners across the country, continues to demonstrate its commitment to the community by sponsoring the Erie County Medical Center Spring Gala as a Bronze Sponsor.

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Speaking It Into Existence: A Deeper Dive Into the CFPB Hearing on Medical Billing and Payment Products

On July 11, the Consumer Financial Protection Bureau (“CFPB”) held a hearing on issues surrounding medical debt and specifically, payment products. Not surprisingly, the invited experts and special guests taking part in the discussion predictably targeted some key themes that are of recent interest to the Bureau: trendy exploitative practices targeting vulnerable individuals, the inadequate protection of consumers in a predatory marketplace, and the urgent need for regulatory reform to address and alleviate these systemic problems.

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The Misunderstanding of... Standing

Article III standing has been one of the most talked about and litigated issues since the Transunion decision was published in June of 2021. Though standing might be a factor to consider in your collection or litigation strategy, it may not be nearly as important as all the media coverage would have you believe. Most importantly, standing does not necessarily equal success. Why not? Let’s take a closer look.

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CFPB, States Sue Company Over Deceptive Student Lending and Collection

On July 13, the CFPB joined state attorneys general from Washington, Oregon, Delaware, Minnesota, Illinois, Wisconsin, Massachusetts, North Carolina, South Carolina, and Virginia in taking action against an education firm accused of engaging in deceptive marketing and unfair debt collection practices. California’s Department of Financial Protection and Innovation is participating in the action as well.

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Litigator Christopher John Joins McGlinchey in Dallas

DALLAS, Texas -- McGlinchey Stafford is pleased to announce that Christopher John has joined the firm’s Financial Services Litigation Group as an Associate Attorney in the Dallas office. Christopher focuses his practice on representing financial services clients in the mortgage lending, automobile finance, and insurance industries.  McGlinchey hired 31 new attorneys, including 28 litigators, from January to the end of June 2023.

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Women in Consumer Finance 2023

11 December 2023 at 08:00 a.m.

Become a part of the industry's most dynamic and influential annual meet-up, where attendees build real friendships and re-energize careers, when you attend Women in Consumer Finance 2023, December 11-13, 2023 in Palm Springs, CA. 

Register Now!

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