Does Your Collection Agency Name Violate Regulation F? [Podcast]

Regulation F contemplates debt collectors communicating with consumers using a scripted “limited content” voicemail message which contains the business name of the debt collector, but “does not indicate that the debt collector is in the debt collection business.”  While consumer advocates agree that this limited content message will be extremely beneficial to consumers, debt collectors must proceed cautiously with implementation to ensure full compliance with all requirements of the limited content message contained within Regulation F.

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Utah District Court Finds Petition Clause Bars FDCPA Suit Brought Against Debt Buyer for Filing Collection Suit Without a License

Over the last several years, debt buyers have been subject to a steady stream of lawsuits (often filed as a class) in Utah wherein consumer attorneys have taken advantage of Utah’s vague licensing statute and pursued debt buyers with a vengeance. Despite the financial success consumer attorneys have found pursuing these matters, the party may be coming to an end as the result of an Order issued by Judge Howard Neilson in the case of Holmes v. Crown Asset Management, LLC case No 2:19-cv-00758 (Dist. Ct. Utah August 6, 2021)

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NY Department of Financial Services announces initiative to collect and publish diversity data

To further its ongoing diversity, equity, and inclusion (DEI) efforts, the New York State Department of Financial Services (DFS) announced an initiative to collect and publish diversity data on the demographic makeup of NY-regulated financial institution’s boards and senior management teams.  In its July 29th business industry letter, DFS emphasized that transparency around this data will help measure progress toward DEI goals, allow firms to assess where they stand relative to their peers, and increase transparency and accountability.

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Compliance Expert Sara Woggerman to lead iA Research Assistant

ROCKVILLE, Md. -- insideARM and the iA institute, the industry's premier provider of collections compliance, legal, and strategy analysis, are pleased to announce the appointment of Sara Woggerman as head of iA Research Assistant, a resource practical, on-demand collections compliance research and peer networking.

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Hmmmm: Did the Ninth Circuit Just Accidentally End Presumed Express Consent in TCPA Cases?

That’s fine. It's their money, not mine.

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Coast Hires Jim Benjamin to Lead BPO Emergence

GENESEO, N.Y. -- Coast Professional, Inc. (Coast) has recently established a presence within a new business vertical: Business Process Outsourcing (BPO). With Jim Benjamin as the newly hired Director of Business Development at the forefront of this endeavor, Coast is eager to begin developing relationships and generating business within the market. Benjamin has over 38 years of accounts receivable management (ARM) experience and is an expert in business development, operations, acquisitions, and corporate growth strategies.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »

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