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CFPB Reports Credit Applications Have Recovered to Pre-Pandemic Levels; Releases Tool to Help Renters And Landlords

On July 27, 2021, the Consumer Financial Protection Bureau (CFPB) provided insight into the economic recovery by issuing a press release regarding the state of credit applications. On July 28, 2021, to further the goal of helping consumers navigate the (hopefully) post-pandemic world, the CFPB issued a press release unveiling a tool to help renters and landlords access federal assistance.

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Whitepaper: How to Automate After-Call Wrap-up and Boost Agent Productivity

Your agents spend on average 25% of their day taking notes. That's $10,000 per agent, per year. Find out how machine learning can automate after-call wrap-up, free your agents from note-taking duty, and radically increase productivity in "Accelerating Agent Productivity," a new whitepaper from Prodigal. Learn more.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

SIMM Associates Inc. Celebrates 30 Years of Growth, Partners with Provana to Digitize Compliance Management

NEWARK, Del. -- SIMM Associates, Inc. (“SIMM”), a full-service ARM and BPO Customer Care call center that provides third party collections, first party (pre-default) collections, probate collection solutions and customer engagement/telesales, celebrated its 30th year of operation this month. Ranked as a top 100 agency in the US, SIMM continues to expand its services and digitize its operations to scale and serve more customers, ranging from the Fortune 500 to local credit issuers.

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Credit Control, LLC Announces Senior Vice President of Sales Paul Kaloustian

ST. LOUIS, Mo. -- Credit Control, LLC (“Credit Control”) is proud to announce that Paul Kaloustian has joined the company as Senior Vice President – Sales.  Paul joins an established team of Executives and will assist in managing existing client relationships, provide a consultative approach to business development, and focus on expanding our national presence as industry leaders in the Financial Services collections and recovery industry

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BREAKING: CFPB Confirms Reg F Will Take Effect on November 30, 2021

On April 7, 2021, the CFPB issued a Noticed of proposed Rule Making (NPRM), which proposed delaying the effective date of the Debt Collection Rules (Reg F) for 60 days. The CFPB issued a press release today indicating the effective date will not be delayed; Reg F will go into effect on November 30, 2021, as planned.

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The TransUnion Decision: A Blessing or a Curse for the ARM Industry?

Did You Forget Something?

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Caller Identity: Vetted, Verified, Branded, Displayed

MCLEAN, Va. -- Numeracle announced today another key milestone in protecting consumers from illegal robocalls while making Caller ID even more trusted. In a recent history-making successful collaboration amongst industry leaders, T-Mobile and Partners Completed the First-Ever Wireless Call with Rich Call Data.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »