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Kentucky Federal Court Holds Furnishing Data to Consumer Reporting Agency Does Not Subject Furnisher to Personal Jurisdiction in Consumer’s Home State

A United States district court in Kentucky recently granted defendants’ motion to dismiss a case arising under the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA) for lack of personal jurisdiction.

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NCB Crown Asset Management Spring Oaks Capital

7th Cir. Holds Hiring Attorney, Paying Appearance Fee, Emotional Distress Not Enough for Article III Standing

The U.S. Court of Appeals for the Seventh Circuit recently affirmed the dismissal of a debtor’s federal Fair Debt Collection Practices Act lawsuit for lack of Article III standing. In so ruling, the Seventh Circuit held that the debtor’s hiring an attorney and paying an appearance fee, as well as alleged confusion, lost sleep, and emotional distress, were not sufficient to meet the requirements of standing.

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Between Hitting “Send” and Reaching the Inbox: The (Hidden) Anatomy of Email

When it comes to reaching consumers, it’s no secret that email has surpassed phone calls as the preferred method of communication. In fact, 59.5% of consumers prefer email as their first choice for communication.

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CFPB Announces Plans to Propose Rule Regulating Data Brokers Under the FCRA

In remarks delivered on August 15, 2023 at a roundtable convened by the White House on protecting Americans from harmful data broker practices, CFPB Director Chopra announced that the CFPB plans to propose a rule under the Fair Credit Reporting Act (FCRA) to address the practices of data brokers.  In connection with Director Chopra’s announcement, the CFPB issued FAQs about its rulemaking plans.  Both Director Chopra’s remarks and the FAQs highlight the use of data collected by data brokers to feed artificial intelligence used to make decisions about consumers.

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Latitude by Genesys Supports “Charity: Water”, a Nonprofit Organization

MENLO PARK, Calif -- As summer heat rolled in, the team at Latitude by Genesys selected a thirst-quenching nonprofit to support. Focused singularly on bringing clean and safe water to people around the world, Charity: Water is busy hydrating people year-round through the support of generous individual and corporate donors.

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Ninth Circuit Affirms Dismissal of TCPA Case Involving Text Messages Holding “Prerecorded Voice Messages” Require Audible Component

On August 8, a unanimous panel of the Ninth Circuit issued a decision affirming a district court’s partial dismissal judgment entered in Trim v. Reward Zone USA LLC, holding that text messages did not use prerecorded voices under the Telephone Consumer Protection Act (TCPA) because they did not include audible components.

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Streamline Your Collections Process Using Voice AI

12 September 2023 at 02:00 p.m.

Voice AI used to set collections agencies apart from their competition. Soon, it will be table stakes. If your organization isn’t exploring adding Voice AI to your strategy, you’ll be left behind. 

Event Details »