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DFPI Sanctions Debt Collector in First Action Under the California Consumer Financial Protection Law

On September 22, 2021, the California Department of Financial Protection and Innovation (DFPI) issued a press release announcing its first enforcement action against a debt collector and debt buyer for violating the California Consumer Financial Protection Law (CCFPL).

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How to Improve Your Customer Preference Strategy

When Regulation F goes into effect on November 30, 2021 you will have to gather and use your customer’s contact preferences. The CFPB doesn’t explicitly require communication in the customer’s preferred way - yet - but it's a good bet that it will. Get the complete briefing you need on customer preference with iA Strategy & Tech's three-part webinar series on Customer Preference. Join Customer Preference Session 2 - Maintenance & Hygiene (Wednesday, 9/29 at 2pm ET). Register here.
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Former Capital One and Goldman Sachs Executives Join Prodigal for Their Next Leg of Growth

MOUNTAIN VIEW,  Calif. -- Prodigal is pleased to announce Scott Hamilton and Vijayan Seshasayee have joined the Prodigal team in sales and strategy roles, respectively. Scott has had an illustrious career in the lending industry, while Vijayan brings considerable experience at the intersection of technology and financial services.

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Consumer Financial Protection Bureau Announces New Advisory Committee Members

Through a press release issued on September 22, 2021, CFPB Acting Director Dave Uejio announced the appointment of new members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC), and Academic Research Council (ARC). These committee members will advise Bureau leadership on a broad range of consumer financial issues and emerging market trends.

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CRC Submits Comments to Nevada Regarding Proposed Regulations for Medical Collection Law

The Consumer Relations Consortium (CRC) has continued its efforts to provide Nevada insight into the untended consequences of its newly enacted Medical Debt Collection law (SB248) which went into effect July 1, 2021.

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Think Differently: How Consumer Preference Will Shape the Future of Collections

The debt collections industry is undergoing dramatic change thanks to a number of converging factors. These include the pandemic-related disruption of the consumer credit market, the introduction of new regulations that restrict outreach in various ways (such as the Consumer Financial Protection Bureau’s Regulation F), and major shifts in how consumers prefer to be contacted about outstanding debt.

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CFPB Sues Software Company; Alleges it Encourages Credit Repair Businesses to Charge Illegal Fees

On September 20, 2021, the CFPB issued a press release announcing it filed suit against a California-based software company, Credit Repair Cloud (Cloud), and its owner, Daniel Rosen, for allegedly assisting illegal credit repair businesses. The CFPB alleges that Cloud and Mr. Rosen violated the Telemarketing Sale Rule (TSR) and the Consumer Financial Protection Act of 2010 (CFPA) by providing substantial assistance, including training, materials, and software to credit-repair companies that use telemarketing to reach consumers and charge unlawful advance fees.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »