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Aged Account Comes Back to Haunt Collections Firm: Federal District Court Revives Time-Barred FDCPA Claims

A recent federal district court opinion highlights the potential pitfalls associated with renewals of unsatisfied default judgments. The case, Sarah Pitera v. Asset Recovery Group Inc., No. 2:22-cv-00255-TL (W.D. Wash.), serves as a reminder that judgment creditors must still tread carefully when seeking to collect on, or revive, judgments from yesteryear. Read on for more analysis.

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How Analytics and Automation Can Transform Your Collections Litigation Process

Collections litigation is changing fast. Inefficiencies and increased regulation hamper recovery. Plus, lenders have to track lawsuits or risk penalties and bad publicity.​ 


​How effective is your system? In this new white paper from Oliver, find out how analytics and automation tools can help you measure litigation performance, automate litigation management, improve compliance, manage vendors, and more. Evaluate your options here.
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ProVest Introduces a Compliance Solution

TAMPA, Fla. – Sept. 26, 2022 – ProVest, an industry leader in serving legal process, announced a new compliance solution for its clients.

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CFPB Releases Report and Issues Circular on Nursing Home Debt Collection

If you’re collecting debt for nursing home care, you might want to double check who is responsible for payment.  Last week, in conjunction with a field hearing, the CFPB issued a new Consumer Financial Protection Circular and an Issue Spotlight on Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) violations in connection with nursing home debt.  The CFPB also released a letter sent jointly with the Centers for Medicare & Medicaid Services (CMS) on third-party guarantees of nursing home debt.

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ConServe Makes a Difference by Giving Back

ROCHESTER, N.Y. -- Continental Service Group, Inc., dba ConServe, is a devoted community partner and helps to make the world a better place.  Through the organization’s ongoing philanthropy program, ConServe Cares, the ConServe team supports and funds the efforts of numerous agencies that strive to make a difference.  As a result of the employees’ compassion and generosity; countless lives have been touched and enriched.

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“Routine Practice Evidence” Carries the Day for TCPA Defendant on Summary Judgment

One of the most important pieces of evidence in any case for a TCPA defendant is evidence of their policies and procedures.

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NCB Management Services, Inc. Hires Stephanie Schenking as VP of Portfolio Acquisitions

TREVOSE, Pa.-- NCB Management Services, Inc., recently announced the hiring of Stephanie Schenking as VP of Portfolio Acquisitions.  Stephanie joins NCB with more than twenty years’ experience working in the financial services industry. She has a proven track record building strategic partnership, enhancing the customers’ experience and driving superior results.

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Breaking Down the CFPB's Opinion on Convenience Fees

27 October 2022 at 02:00 p.m.

After the CFPB’s advisory opinion about pay-to-play and junk fees in collections, many agencies find themselves asking: is our payment model compliant? 


The advisory opinion didn’t change much, except to bolster the need for agencies to use a payment processor who uses a compliant model, do their legal due diligence and compliance research, and who will continue to review relevant updates and case law to ensure their model is sound.

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