Legally Deleting a Credit Bureau Tradeline [Podcast]

In the latest episode of the Debt Collection Drill podcast series, Moss & Barnett attorneys Aylix Jensen, Michael Etmund and John Rossman provide specific guidance on the circumstances in which a collection agency may legally delete all information previously furnished to a credit reporting agency, also known as a tradeline deletion.

Read the Whole Story »

Meanwhile in Massachusetts…..New Bill Would Outlaw Using Local Area Codes Unless Caller is In State–$10K in Damages Available

So remember when I said the state level legislation is where people need to be focused right now…

Read the Whole Story »

7th Cir. Holds Collecting ‘Fees on Fees’ Did Not Violate the FDCPA

The U.S. Court of Appeals for the Seventh Circuit recently affirmed judgment in a debt collector’s favor against claims that its efforts to collect attorney’s fees incurred to collect a debt — including the fees incurred in collecting the attorney’s fees — violated the federal Fair Debt Collection Practices Act.

Read the Whole Story »

State Donates $5700 in Back-to-School Fundraiser

MADISON, Wis. -- As students return to the classroom, the State family wanted to ensure every child has the necessary supplies for a successful year. After hosting the 1st Annual Great State Team Charity Golf Outing, and running an online fundraising campaign, State matched every gift to donate $5700 to the Boys and Girls Club.

Read the Whole Story »

Think Differently: How TCN Innovates Using Customer and End User Feedback

McKay Bird is the Chief Marketing Officer of TCN, a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies.

Read the Whole Story »

Numeracle Releases STIR/SHAKEN Implementation Report

MCLEAN, Va. -- Numeracle™ Inc. (“Numeracle”), the pioneer of Verified Identity™ for communications, today announced the release of its STIR/SHAKEN Implementation Report (“Implementation Report”) summarizing voice service provider progress implementing the STIR/SHAKEN Caller ID Authentication Framework and submissions of certified Robocall Mitigation Plans since June 30, 2021.

Read the Whole Story »

Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Early bird savings end tomorrow, 10/1!

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »

Free Reports and Webinars

from insideARM.com

» How to Make Every Call, Text, and Email Count in the Era of the CFPB’s Regulation F

» Automation is Key to Collections Success: What You Need to Know

» Katabat Presents: Omnichannel Channel Strategies for the Long-Term

» Automating Call Wrap-up Can Transform Agent Productivity - Find out How

» TransUnion Presents: The Evolving Legal Landscape of Hunstein

» The State of Debt Collection: Regulatory Trends That Will Impact Your Outreach Strategy

View all Free Reports and Webinars