Case Study: How Credit Service Company Used Business Intelligence to Increase Revenue without Increasing Effort

In this new 5-minute video case study from Intelitech Group, find out how Credit Service Company was able to reduce effort, uphold compliance, and increase revenue by incorporating collection analytics and improved account scoring into their workflow.

How an Empathy-First Strategy Can Improve Your KPIs

In this new whitepaper from Allsec Technologies, find out how a leading credit card issuer implemented an empathy-driven, ROI-boosting collection strategy through segmentation analytics, which helped them minimize friction, and reduce accounts on the ‘Do Not Call’ list, customer delinquencies, and roll rates.

A digital debt collection future: Maximizing collections and staying compliant

In this new whitepaper from Experian, find out why expanding your digital and automation strategy is the only way forward, and how Experian’s data, tools and services can help you develop an optimized collections strategy through each phase of the collections lifecycle.

Why SMS, Email, and Letters Should be the Cornerstone of Your Post-Regulation F Strategy

In this new whitepaper from Nordis Technologies, find out why collectors should focus on print and digital communications as key pillars of a post-Reg F strategy. Plus, learn how new, cloud-based, omnichannel tools for SMS, email, and letters can help collectors respond quickly to clients, be much more responsive to compliance needs, and improve consumer contact rates.

How MRS Leveraged Phone Behavior Insights to Increase Contact Rates in the 7-in-7 Era

In this short, stat-rich case study, find out how MRS BPO used Neustar's Phone Behavior Intelligence (PBI) to optimize their call strategy, reallocate staff to less successful efforts, and increase contact rates 15% in the first month.

How Analytics and Automation Can Transform Your Collections Litigation Process

In this new white paper from Oliver, find out how analytics and automation tools can help you measure litigation performance, automate litigation management, improve compliance, manage vendors, and more.