NAVIGATING COLLECTIONS LICENSING: How to Reduce Financial, Legal, and Regulatory Exposure

Unique state requirements and rapidly changing licensing regulations require constant attention. Mistakes are costly, and risks are high. Download this new white paper from Cornerstone to learn more about:

• Licensing errors and what they really cost
• How to tackle licensing issues
• The pros and cons of different licensing methods
• How to rate your organization's risk; and
• How to mitigate risks

Reduce Collection Call Costs with Voice AI: Compliant and Easy to Integrate

88% of consumers expect self-service options from financial services companies. Collections agencies are no exception. Voice AI lets consumers take care of their delinquent accounts any time, anywhere, and without any human interaction. Plus, it reduces the cost-to-collect for agencies, and it majorly boosts account penetration. 

Learn how to integrate voice AI technology into your collections strategy now. Download the whitepaper from Skit.ai now.

A New Kind of Collections Strategy: Empowering Lenders Amid a Shifting Economic Landscape

Collecting debt in today’s economic environment means meeting your borrowers where they are by preventing charge-offs, enhancing customer satisfaction, and driving long-term retention. Learn how data empowers lenders to do all of that and more in this white paper from January.

Open the Door to SMS Communication for Debt Collection

Texting is a critical part of an effective debt collection strategy, but even after the green light from Reg F, carriers and aggregators are making it tough. Without some guidance, it could seem impossible to get your text messages delivered. In this video, presented by TCN, you’ll learn how to clear the hurdles presented by cell phone carriers and get your text messages delivered.

The State of Customer Outreach: Top Ten Findings for Collections

The first step to a good customer experience? Getting in contact with the right customer. It’s increasingly difficult to make a right-party contact in collections. That’s why collectors are engaging with technology vendors for solutions that leverage phone behavior intelligence and insights to help them reach the right customers on the first try. This whitepaper, presented by TransUnion, breaks down the tools and technologies collectors are using to reach the right person at the right time.