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Return Policy

insideARM.com strives to provide compelling, informative, and useful products to the ARM industry. If you are unsatisfied with any product for any reason, you can return it for a full refund. Please contact orders@insideARM.com or call 240.499.3834.

About the insideARM.com Store

insideARM.com’s Store is one of the most trusted online bookstores for the ARM industry. From reports to tutorials to webinars, our products are designed specifically to put you ahead of the game and the regulators.

What to Expect

Once you've completed your purchase for a downloadable product, you can download it by:

  • Logging in to your account. From "My Account," go to the "My Downloadable Products" page to download your products.
  • In the order confirmation email you are sent the product listing will include a download link which you can also use to directly download your purchases.

This Account Lifecycle Checklist allows your compliance team to review your incoming accounts from every angle -- from initial placements to returns.

It's the same scrutiny the CFPB or any other regulator would give to your accounts.

This document is a terrific tool for gap assessments and examination preparedness. It's a downloadable Excel spreadsheet that you can customize and augment, based on your own company's needs.

Even if you're not directly affected, being CFPB-ready can only make your collection agency more compliant.