Cover image for Compliant Payment Cost Reductions compliance workbook with image of one dollar bills [Image by creator  from ]

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About the Store’s Store is one of the most trusted online bookstores for the ARM industry. From reports to tutorials to webinars, our products are designed specifically to put you ahead of the game and the regulators.

What to Expect

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It’s no surprise that everyone who touches a transaction wants to get paid, including the issuing bank, the credit card associations (Visa, MasterCard, etc.), the merchant bank, and the payment processor. 

When every penny counts, and margins are thinner than ever, processing credit card payments can eat into bottom-line profits. This workbook looks at moving consumers, as gently as possible, to ACH payments.

The workbook includes:

  • Introduction
  • Webinar Playback
  • Benefits of ACH Payments
  • Lower Costs
  • Security
  • Convenience
  • ACH Cost Reduction
  • ACH Quick Facts
  • ACH Fraud
  • Webinar Slide Deck

Webinar Q&A

  • What is a targeted NSF rate you look for?
  • Any suggestions for scripting to take recurring ACH payments over the telephone?
  • How are agencies using Venmo?  Is the consumer paying via the app or are they required to go to State's portal to use Venmo
  • Are there any regulations or laws that need to be followed to auto-update credit cards that have expired?