StarTek, Inc., announced that its Petersburg, Virginia, 24/7 customer care facility will re-open and re-hire approximately 250 individuals in the region. StarTek is the only customer care facility in the Petersburg area and one of the biggest private employers in the region.

With today’s announcement, Larry Jones, CEO and president of StarTek, reported that the center’s reopening is due to another new line of business contract with a long-standing client of StarTek. Since its temporary closure on January 31, 2007, StarTek has continued to maintain the call center as a “greenfield” site.

“For StarTek, our overriding goal is to ensure that each and every time our associates interact with our client’s customer, it’s a positive, brand-affirming experience for that customer,” said Larry Jones, CEO and president of StarTek. “Our clients are growing their businesses and seeking to work with us on new customer care solutions. Our associates in Petersburg, and those StarTek associates located throughout North America, continue to demonstrate the expertise, motivation and the staying power to secure our position as an expert in the communications outsourced services industry.”

According to Josh Chapman, Petersburg site director, “StarTek remains committed to the Petersburg community, which is clear through our efforts to bring business back to the center. The support the company has received from the community and from the city and state has been continuous since the site opened its doors a little over a year ago.”

Widely known for its expertise in customer care for the communications industry, StarTek ranks consistently in the top 10 outsourcing companies. With its 20 years of customer experience management, StarTek was named one of the Best 200 Small Companies three years in a row by Forbes Magazine and designated one of the 100 Fastest-Growing Companies by Fortune Magazine.


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