CU Recovery Launches Collection Academy

The last 18 months of the delinquent account surge has left many credit union collection departments feeling stretched beyond their limits and looking for functional strategies that work.

CU Recovery, Inc. & The Loan Service Center, Inc., the industry leader known for its commitment to being a trusted resource for credit unions, is launching a Collection Academy to provide valuable training for credit union collection departments. The 2-day ‘Connecting & Collecting’ class schedule will begin by suggesting strategies for building a foundation of a successful collection department culture that will meet the credit union’s member service and delinquency management goals. Course material will continue with hands-on instruction covering real‐world skills that will benefit all levels of collection and collection management staff. The course will conclude with a Collector Roundtable panel of experts ready to discuss collection topics of specific importance to attendees.

The Academy will be led by CU Recovery, Inc. & The Loan Service Center, Inc. founder and President, Kelly Becker who has been sharing his expertise with credit union collection professionals since 1990. Kelly’s instruction and detail-rich content will give attendees a greater level of confidence in their efforts to resolve delinquent accounts.

When: November 8-10, 2011
Where: Best Western Plus, Bloomington, MN
1901 Killebrew Dr. Bloomington, MN 55425
Who Should Attend: Collectors, Managers, Supervisors, Trainers
For Academy information and registration: www.curecovery.com or call 800 377 1798

Exclusively for credit unions, CU Recovery, Inc. offers a comprehensive menu of third party collection services. The Loan Service Center, Inc. provides staffing solutions for collection departments on a temporary or permanent basis. The combination creates a “one-stop-shop” for all subjects related to minimizing loan loss and maximizing recoveries from non-performing loans.