Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Court Finds FDCPA SOL Accrues on Date Debt is Reported to CRA; FCRA Does Not Require Adherence to Metro 2 Guidelines

6 May 2021

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8th Cir. Rejects FDCPA Claims Relating to Assignment of Collection Services Agreement

5 May 2021

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Here's What's Wrong With Hunstein: Here’s the Simple and Obvious Spokeo Error That Lead to the SCARIEST FDCPA Case Ever

4 May 2021

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Debt Collector Wins on Bona Fide Error Defense Where Dispute Letter Too Vague

28 April 2021

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California DFPI Issues Notice of Proposed Rulemaking Regarding Debt Collection Licensing Application and Requirements

26 April 2021

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BREAKING: 11th Circuit Holds Transmitting Data to Mail Vendor is Unauthorized Third-Party Disclosure

21 April 2021

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CFPB has Busy April - Reaches Agreements for Fines and Penalties with Two Organizations

21 April 2021

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3rd Cir. Holds No FDCPA Violation When Non-Interest-Bearing Debt Itemized ‘$0.00’ for Interest

21 April 2021

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Landmark Victory! Debt Collector Did Not Deceive Debtor Who Refused to Give Name

14 April 2021

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ERC Obtains 2 Dismissals in One Day; Court Criticizes Plaintiff’s “Cookie-Cutter” Complaints.

13 April 2021

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New Mexico Law Targets Healthcare Collections

12 April 2021

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CFPB Proposes to Delay Effective Date of Reg F for 60 Days

8 April 2021

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Executive Q&A: Stephanie Eidelman Talks With Todd Meeks of Neustar

30 March 2021

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Regulation F FAQ: Disputes

24 March 2021

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Regulation F FAQ: Itemization Dates

22 March 2021

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FTC Provides Annual Letter to CFPB on Debt Collection Activities

22 March 2021

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Dancing to Their Own Tune: Empowering Consumers Through Self-Service

16 March 2021

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RMAi Provides Guidance on Federal Stimulus Funds

15 March 2021

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CFPB Debt Collection Rule Alert: 11 Whopping Misstatements You Need to Know About

9 March 2021

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What the CFPB’s New Debt Collection Rules Mean for Creditors and First-Party Servicers (sponsored)

25 February 2021