Oxnard, CA; September 21, 2006 – transmodus, the technology leader in on-demand payment and collections automation, is setting new standards and expectations for efficiency among enterprise and multiple location clients when it comes to process automation. This advanced approach provides clients remote access to transactions in process, with interactive tools to perform a variety of tasks designed to improve operational efficiencies and real-time customer care capabilities.


Using this advanced process automation enables a client to:

  • Engineer up to 80% of the redundant labor out of in-house recovery and collections processing

  • Cut the busy work sections out of the process for same system out-sourced processing

  • Synchronize in-house operations in real-time with out-sourced portions of the process

This advanced level of efficiency begins at the first stage of the returned check process and is carried through until the recovery and collections processes are completed. Along the way the client has immediate interactive access to a detailed record of any recovery or collections transaction in progress, and online tools to perform a variety of real-time tasks. Examples of these tasks include: overriding the out-sourced processing to cancel or issue a refund whenever needed; recording a police report or bankruptcy to cancel a collection; and the ability to accept and record a full or partial payment, with partial payments resetting the balance automatically for the same system out-source provider.


“The transparency and simplicity of our online systems enable our clients and partners to access and operate more efficient recovery and collection operations. We have replaced the layers of communication and redundant labor practices normally associated with recovery and collections processing with the real-time efficiencies of next generation solutions,” according to Richard McShirley, CMO of transmodus.


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