According to Don Bridgewater, owner of Vanguard Collections in Edmunton, Canada, ?When you have to go back to a debtor and get more information is when you get disputes, and at that point, it comes down to a lot of conversation. You have to be a good negotiator and a good mediator to be effective.”



Bridgewater is being profiled in the Edmunton Sun.



Bridgewater believes that the stereotypical image of debt collectors as hard-nosed, ruthless, unscrupulous, money-grubbing leeches just doesn?t fit the bill. “If you treat a person like another person – the way you’d want to be treated – you can usually get a rapport going.”



To read the profile, go to Don Bridgewater fights the image of a hard-nosed debt collector.


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