Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB and NY Attorney General Take Action Against Network of Sham Collection Companies

3 November 2016

Florida Court Holds Notice of Bankruptcy Sufficient for ‘Actual Knowledge’ of Representation by Counsel Under FCCPA

3 November 2016

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FDCPA Case Law Review for October 2016

2 November 2016

CFPB Issues Fall 2016 Supervisory Highlights Report

1 November 2016

CFPB Debt Collection Meeting Long on Nightmare Anecdotes, Short on Data, Detail

31 October 2016

TCPA Case Law Review for October 2016

27 October 2016

Eastern District of N.Y. Rules Fee May Be Collected with Principal Balance, Requesting Prompt Contact is Permissible

26 October 2016

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Coming Soon: A Big Debt Collection Deadline in New York

26 October 2016

Supreme Court Takes On Chapter 13 Bankruptcy Mess Created by FDCPA Ruling

20 October 2016

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First Party Summit Attendees Discuss the Benefits of Ethical Behavior

19 October 2016

Colorado Publishes FDCPA Sunset Review

18 October 2016

D.C. Court of Appeals to Hear Oral Arguments in ACA International v. FCC Case

18 October 2016

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Debt Collection Industry Experts Consider Ramifications of Court Decision That Declared CFPB Structure Unconstitutional

17 October 2016

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FDCPA Case Law Review for September 2016

13 October 2016

How the PHH Decision Could Limit CFPB's Enforcement Powers in Two Critical Ways

12 October 2016

U.S. Supreme Court Agrees to Hear FDCPA Case

12 October 2016

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Court Holds Company Licensed as Debt Collector is Not a Debt Collector Under FDCPA if Servicing Debt Not in Default

12 October 2016

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ND Calif. Holds Numerous Unwanted Calls Required for TCPA Standing

10 October 2016

U.S. District Court Rules Letter with Internal Reference Number Does Not Violate FDCPA

29 September 2016

LendUp Feels Growing Pains As CFPB Orders Payment for Misleading Practices

29 September 2016