Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Now Extends Debt Collection Pre-Rule Activity Through February 2016
20 November 2015
Motion Granted For Debt Collector in Envelope Case
20 November 2015
District Court in CFPB v. Hanna Denies Request to Certify Case for Interlocutory Appeal
20 November 2015
LiveVox Presents a Follow Up to insideARM's First Party Outsourcing Summit, Focusing on the Impacts of the TCPA into 2016
20 November 2015
Actions Speak Louder Than Words: FTC Debt Dialogues Come to a Close in Atlanta
19 November 2015
Illinois Bill Provides Welcome Fix to Illinois Collection Agency Act
19 November 2015
Judge Accepts $59 Million Settlement in Sykes vs. Mel S. Harris and Associates, Pending Fairness Hearing
18 November 2015
Consumer And Debt Collector Groups Partner To Help Consumers Avoid Scams
18 November 2015
New Jersey Debt Collection Bill Requiring 'Good Faith' Identity Theft Determinations Passes Senate
16 November 2015
Consumer Litigation "Continues to Evolve in Lurches": Your October Debt Collection Stats
13 November 2015
The Supreme Court Takes Another Look at Mootness Following an Offer of Judgment in TCPA Class Litigation
12 November 2015
Big Mistake! Three Compliance Risks Collectors Overlook
12 November 2015
Are We Closer to Understanding 'Meaningful Involvement'? Bock v. Pressler & Pressler May Show the Way
11 November 2015
Can the American Action Network Stop the CFPB?
11 November 2015
Does the 9th Edition of the CFPB'S Supervisory Highlights Signal a Kinder Gentler Regulator?
10 November 2015
Will You Know A “Dispute” When You See It?
10 November 2015
Details Of The 30 Operation Collection Protection Enforcement Actions
6 November 2015
NARCA Supports Eliminating “Bad Players”
6 November 2015
Collectors Calling on Federal Debt May Now Use ATDS to Dial Cell Phones?
5 November 2015
FTC, State, and Federal Authorities Announce New Actions Targeting Illegal Practices Including Phony Debt Collection
4 November 2015
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