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insideARM Weekly Recap- Week of April 1, 2024

8 April 2024

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A Friendly Reminder of the Importance of Robust Consumer Complaint Handling Processes

4 April 2024

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Avoid CFPB Fines/FCRA Violations with Proven Strategy

8 January 2024

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RMAI Exposes YouTube Videos Inciting BBB and Other Complaints

24 July 2023

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CFPB Expands Consumer Complaint Access to Local Governments

13 December 2022

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Your Problems Come on Two Legs: Managing Consumer Complaints [Podcast]

24 August 2022

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CRC Comments on CA DFPI's Proposed Complaints and Inquiries Regulation

14 July 2022

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California DFPI Proposes Extensive Rules Relating to Companies’ Responses to Consumer Complaints

7 June 2022

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CFPB Issues Annual FDCPA Report; FTC Issues Annual Letter on Debt Collection to CFPB

28 April 2022

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TransUnion Fires Back, Says it Will Fight CFPB Suit

13 April 2022

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Next on the CFPB's Firing Line? TransUnion

12 April 2022

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CFPB Sues United Holding Group, its Affiliates and Owners; UHG Responds, Denies Allegations

11 January 2022

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CFPB Issues Report on Credit Report Disputes

10 November 2021

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CFPB to Look at Racial Issues; Examines County Level Demographic Data

8 June 2021

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CFPB Report: Over 500,000 Consumer Complaints Handled in 2020

29 March 2021

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Regulation F FAQ: Disputes

24 March 2021

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CFPB Acting Director Highlights Complaint Response in Message to Consumer Education

11 February 2021

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What Has Driven the Increase in Complaints to the CFPB and What Should They Do About it?

3 February 2021

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Only 4% of 2020 CFPB Complaints Relate to COVID-19? Maybe, Maybe Not.

20 July 2020

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Debt Collection Complaints Down? CFPB Releases COVID Edition of Complaint Bulletin

27 May 2020