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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Is it Time to Adjust Budgets and Forecasts?

7 January 2014

ConServe Supports Local Charities Over the Holiday Season

7 January 2014

insideARM.com Launches Debt Collector-Focused FDCPA Resources Page

6 January 2014

Mercantile Adjustment Bureau Acquires Collection Agency Creditors Financial Group

6 January 2014

Get Insight Into Hiring the Best Collector Talent (Before Your Competition Beats You to It)

6 January 2014

CFPB Debt Collection Questions Draw Thousand of Comments

6 January 2014

Appeals Court Rules Against ARM Firm in Collection Fee FDCPA Suit

3 January 2014

Columbia Ultimate 2013 Year in Review

3 January 2014

Executive Change: The CMI Group Hires Jim Lynch as Director of Collections

3 January 2014

UDAAP Crackdown Should Keep Collection Agencies Alert

3 January 2014

No Debt Collection Charges for Accretive Health in Settlement with FTC

2 January 2014

Starting the New Year off on the Right Foot

2 January 2014

New York Times Investigative Report Focuses on Student Loan Guaranty Agency

2 January 2014

Top Five New Year's Resolutions for the Debt Collection Industry

31 December 2013

Member of CBE Companies' Leadership Team Appointed to Influential DBA International Roles

30 December 2013

Executive Change: Pam Brown to Enhanced Recovery Company as VP of Business Development

30 December 2013

Could the CFPB Help Stem the Tidal Wave of TCPA Lawsuits?

20 December 2013

Fed Research Study Shows Negative Impact of Tighter State Debt Collection Laws

19 December 2013

Executive Change: Contract Callers Hires Jack Engel as Director of Sales

19 December 2013

Executive Changes: Receivables Performance Management (RPM) Expands Management Team

19 December 2013

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