Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Portfolio Recovery Associates' Collections, Revenue and Earnings Soar in Q2

1 August 2013

State AG Settles with Hospital and its Collection Agency on Unlawful Collection Practices

31 July 2013

BillingTree Sees Increased Demand for Payment Services from the ARM Industry

31 July 2013

Executive Change: Jonathan L. Endman Named General Counsel of Account Control Technology

31 July 2013

Debt Collection Practices Lead to Another State Action Against Payday Lender

30 July 2013

Radius Global Solutions Launches Healthcare Revenue Cycle Management Offering with Strategic Acquisition

30 July 2013

Unique Healthcare Billing & Collection Firm Launches New Website

30 July 2013

Phillips & Cohen Associates Australia Announces Support for GriefLine

30 July 2013

Rogue Debt Collector Prompts Warning from BBB

29 July 2013

KirkpatrickPrice Announces CFPB Readiness/Audit Services to the ARM Industry

29 July 2013

Executive Change: Contract Callers Welcomes Andrew Cope as New VP of Sales

29 July 2013

National Enterprise Systems (NES) Looks to Add Another Top Rating in 2013; Enters TECH LOCK Certified Program

29 July 2013

How Easily Can You Find Probate Accounts in Your Portfolio?

29 July 2013

GC Services Adding Jobs at Large Call Center

26 July 2013

New York Proposes Tough New Debt Collection Rules

26 July 2013

Leslie Bender Installed as President of ACA International

25 July 2013

Automated Collection Services Goes For Gold; Enters Into TECH LOCK Certified Audit

25 July 2013

Lawsuit from Legal Services Firm Challenges CFPB Investigative Authority

24 July 2013

FTC Settles Debt Collection Charges Against Payday Lender

23 July 2013

Free Webinar: CBE Companies Shares 3 Ways to Effectively Leverage Speech Analytics

23 July 2013