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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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New Debt Buyer Law May Decrease Communication, Increase Litigation Between ARM Firms and Consumers

22 July 2013

ACA International Welcomes New President, Board Officers and Board Directors

22 July 2013

KirkpatrickPrice Continuing CFPB Audit Readiness Web Series on Consumer Complaint Resolution and Tracking

22 July 2013

Virtual Collections Made Virtually Simple - 10 Tips to Ensure Consumer Website Compliance

19 July 2013

Collection Agency Adding 100 Jobs in Western New York

19 July 2013

DBA International Seeks Third Party Collection Agency for Certification Council

19 July 2013

Revenue, Earnings Down for Most Collection Agencies in 2012

19 July 2013

Senate Hearing on Debt Collection Could Provide Clues on FDCPA Reform

18 July 2013

Executive Change: Kevin Keleghan Joins United Recovery Systems as President and CEO

18 July 2013

Glass Mountain Capital Employees Rally on Food Drive

18 July 2013

Debt Buyer Lowell Group Will Build Smart Collections Platform on FICO Blaze Advisor for .NET

18 July 2013

Latest Whitepaper: Tracking Probate Activity

17 July 2013

NARCA Announces New Executive Director

17 July 2013

Military Charity Now Accepting Grant Applications

17 July 2013

Executive Change: John Burke Named VP of Consumer & Client Amazement at Sentry Credit

17 July 2013

The FTC Thinks Foti Message Violates the FDCPA...Now What?

16 July 2013

Executive Change: Delta Management Adds VP-Business Development, Tom Anderson

15 July 2013

Texas AG Sues Debt Collection Agency and Senior Dating Service

15 July 2013

Integrity Solution Services Preparing for Downsizing or Closure of Cape Girardeau Facility

12 July 2013

ARM Industry Leader John Burwick Passes Away at Age 75

12 July 2013

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