Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Account Control Technology Hires Brian Shively as Operations Director

27 March 2013

None of the Collectors that Faced FTC Actions Last Year are Larger Market Participants

26 March 2013

Ireland Considers Hiring Private Debt Collection Agencies

26 March 2013

Executive Change: Aleah Raymond to Monarch Recovery Management, Inc. as Director of Business Development

26 March 2013

Executive Change: Medical Recovery Specialists Adds Talent to Management Team

26 March 2013

Statutes of Limitations Frustrate Debt Collectors and Consumers

25 March 2013

Learn from the Madness: Tips for Improving your Collections Team

25 March 2013

Mike Ginsberg: Remembering an ARM Industry Stalwart

25 March 2013

Executive Change: Lowell Group Appoints Director of External Collections

25 March 2013

Ohio Debt Collection Laws: So Much to Discover

25 March 2013

Debt Collectors Gone Wild? What The Media Doesn't Know

22 March 2013

We Need a Bolder Solution to Consumer Education

22 March 2013

CFPB Releases Annual FDCPA Report to Congress After Active 2012

21 March 2013

Executive Change: Michael Gwinnell to The Affiliated Group as Director of IT

21 March 2013

Ontario Systems Presents Free Webinar: Perfect Medical Bills Are Not Paid Perfectly

21 March 2013

FTC Director Discusses Federal Regulatory Limitations of FDCPA

20 March 2013

Executive Change: Medical ARM Firm HBCS Appoints Eric Reyes as VP of Insurance Operations

20 March 2013

Investing in Customer Service and Collection Compliance Boost ROI on Client Liquidation Rates

20 March 2013

Dept. of Education Slashes Commissions for Private Debt Collection Contractors

19 March 2013

UK Tax Agency Increases Use of Private Debt Collectors

19 March 2013