Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Purple Heart Vet Wounded in Iraq Roadside IED Gets Grant from ARMing Heroes

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6 March 2013

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5 March 2013

FELA Partners with Debt Buyer on 'Debt Collection 101' Advice

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Collection Industry Leaders Meet in DC to Discuss Regulation

5 March 2013

Executive Change: SquareTwo Financial Canada Names Paul Abbott VP, Business Development

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Executive Change: Northland Group Promotes Rhonda Kjarland to Chief Compliance Officer

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Collection Agency Raised & Donated $25,000 to Charities in 2012

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Executive Change: Coast Professional Announces Promotion of Roxanne Baker to Chief Operating Officer

4 March 2013

BPO Firm Capita Acquires Debt Collection Agency iQor UK for $63 million

1 March 2013

ACA International Supports National Consumer Protection Week

1 March 2013

NACS Crew Team Company and Crew Team -- Rowing Together for Children and Families

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Former Bank Exec Arrested for Taking Bribes from Collection Agency

28 February 2013

Executive Change: Account Control Technology Promotes Lynn Heineman to SVP, Sales & Marketing

28 February 2013

ACSI's New Website Emphasizes Performance Edge for Clients

27 February 2013

Supreme Court Sides with Debt Collector in FDCPA Case

26 February 2013

FTC Releases Complaints Report for 2012: Debt Collection Prominent Again

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Quick Tips for Developing Profitability by Client and Forecast Models

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Looking Forward to the CFPB Complaint Resolution Process

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How Will the Marx Decision by the Supreme Court Impact ARM?

26 February 2013