Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ARM Firm Monarch Recovery Announces Charity Program Monarch Cares

19 September 2012

Executive Change: Mary Jo Lambert-Terry Joins Gatestone as VP

19 September 2012

ACA Submits Amicus Brief to Supreme Court in Important Debt Collection Case

18 September 2012

Mike Ginsberg's Blog: The History of the ARM Industry

18 September 2012

NARCA Announces 2012 Financial Literacy Scholarship Winners

18 September 2012

Whitepaper and Webinar Will Look at TCPA Compliance and Technology for Debt Collection

18 September 2012

Collection Agency Team Members Spend Summer Raising Money For Many Charities

18 September 2012

Debt Collectors Prevail in Recent FDCPA Cases

18 September 2012

RevSpring Acquires BestBill

17 September 2012

Bad Check Debt Collection Takes its Turn at the Whipping Post

17 September 2012

Executive Change: Mike Hiller Promoted to VP of Collections at American Profit Recovery

17 September 2012

Should Collection Operations Rethink their Business Model?

17 September 2012

Hospital Now Under Scrutiny in Accretive Medical Debt Collection Case

14 September 2012

Executive Change: Michael Cassidy to Allied International (AIC) as VP of Operations

14 September 2012

Constar Financial Services Achieves SSAE16 Renewal

14 September 2012

Student Debt: Lip-Smacking or National Crisis?

13 September 2012

AG Staff Asks for ARM Industry Help Identifying Rogue Collectors

13 September 2012

International ARM Firm EOS Reports Big Jump in Annual Revenue

13 September 2012

ARM/BPO Firm Empereon-Constar Expanding Call Centers; Creating 250 New Jobs

13 September 2012

Closely-Watched Debt Collection Process Serving Case Gets Class Action Status

12 September 2012