Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Closely-Watched Debt Collection Process Serving Case Gets Class Action Status

12 September 2012

Executive Change: John Stock Joins Gatestone as VP

12 September 2012

Executive Changes: Coast Professional Announces New Chief Compliance Officer and VP of Operations

12 September 2012

Paul Morrow to Hold Part Two of Teleseminar Series

12 September 2012

ARM Industry Challenged to Raise $40,000 for Veterans

11 September 2012

How to Analyze a Balance Sheet to Understand a Company's Ability to Pay

11 September 2012

Debt Buyer/Collector Settles Class Action for $575,000

10 September 2012

What Challenges and Opportunities Lie Ahead for ARM?

10 September 2012

Portfolio Recovery Associates Named One of Fortune's 100 Fastest-Growing Companies

10 September 2012

Executive Change: Stellar Recovery Names Doffie Howard CEO

10 September 2012

Industry Whitepaper Looks at How Collection Software Aids Compliance

10 September 2012

Monarch Recovery Management Launches New Website as a Next Generation Collection Agency

7 September 2012

CBE Group Optimizes Use of Speech Analytics

6 September 2012

Credit Card Delinquencies Hit All-Time Low as Mortgage Arrears Increase

6 September 2012

Executive Change: Coast Professional Welcomes Pat Berning as Marketing Executive

6 September 2012

Collection Agency Gives to Humane Society Adoption Center

6 September 2012

Getting Consumers Back on Track in Time for Back-to-School

6 September 2012

Upcoming Webinar Looks at the Opportunities, Pitfalls, and the Law Around TCPA Compliance

5 September 2012

Factors to Investigate Before Suing Your Customer

5 September 2012

The CFPB Complaint System: An Example of Efficiency and Effectiveness

5 September 2012