Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Collection Agency Complaints Report: FTC Debt Collection Complaints Compendium - Q1 2012
20 June 2012
ARM Industry Helps Wounded Vet "Come Home Just a Little Bit More"
20 June 2012
Ontario Systems Announces 2012 User Conference Planned for August 6-8
20 June 2012
Using Dormant Judgments to Drive Revenue
20 June 2012
Didn't You Call Me About a Credit Card Debt Yesterday?
20 June 2012
Better For Whom? Debt Collection & the Better Business Bureau
19 June 2012
Debt Collectors Donate Food to Local Children's Charity
19 June 2012
ED Debt Collection Contractor ConServe Announces Call Center Expansion
19 June 2012
Collection Agency Delta Outsource Group Announces Expansion and Rebranding
19 June 2012
CFPB Begins Naming Names in Complaints Against Credit Card Issuers
19 June 2012
The Complaints Issue: Revisiting Consumer Debt Collection Complaints
18 June 2012
Complaints About Debt Collectors Going After Wrong Debt Top List in January
18 June 2012
Integrity First Telesolutions Announces Grand Opening of Toronto Call Center
18 June 2012
Ohio City's Contract with Debt Collection Agency Working Well
15 June 2012
Tell Us How You Resolve Accounts: Collectors, Lawyers, or Not at All
14 June 2012
European ARM Firm Intrum Justitia Expands Long-term Borrowing Capacity
14 June 2012
Nice Guy Debt Collection Highlighted in Financial Times
14 June 2012
FMA Alliance Proves Commitment to Compliance, Consistency and Clients with PPMS Certification
14 June 2012
Kaplan Group Launches Explanatory Video Series on B2B Collections
13 June 2012
FDCPA Violation Claims Supported Only by Material Disputes
12 June 2012
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