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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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How a Sunday Afternoon Phone Call Saved a Collection Agency's National Reputation

7 June 2012

Student Loan Collections: The Big Issue Wrap-Up

7 June 2012

Student Loan Collections: The Big Issue Wrap-Up

7 June 2012

West Virginia AG Announces Settlements with Five Debt Collection Agencies

6 June 2012

State Opinion Deems Sending Collection Letters as the Practice of Law

6 June 2012

California Needs $7.5 billion in Court-Ordered Debt to be Collected

5 June 2012

LiquidEdge to Host Free Webinar on Out-of-Stat Accounts

5 June 2012

July Summit Will Develop Process Serving Standards for Collection Industry

5 June 2012

ARM Company Leases State of the Art Call Center Facility in South Dakota

5 June 2012

Unemployed in New York City? Consider Debt Collection

4 June 2012

FDCPA Lawsuits Fall Significantly in First Half of May; Filings Off Nearly 5% for Year

31 May 2012

Webinar Tomorrow: Guarantee Compliance

29 May 2012

State, Local Government Turning the Screw on Tax Collection

29 May 2012

Large Settlement Announced in TCPA Class Action Against Collection Agency

25 May 2012

Executive Change: Windham Professionals Names New Chief Operating Officer

25 May 2012

Debt Buyers, Collection Agencies: Be Clearer with Your Collection Letters

24 May 2012

Guaranteeing Collection Agency Compliance: A Whitepaper and Webinar

24 May 2012

Texas Chapter of ACA International Receives Certificate of Excellence

23 May 2012

Executive Change: Scott Beaupré to Northland Group as VP of Business Development

23 May 2012

Collection Industry Donors Pay Off Veteran's Federal Student Loan through ARMing Heroes

23 May 2012

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