Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: I.C. System Hires Scott Daly as Senior VP of Sales and Marketing

1 May 2012

Publication Frames CFPB Debt Collection Regulation as a Small Business Matter

1 May 2012

SF Chronicle Runs Misinformed Opinion Blog on Debt Collectors

1 May 2012

Debt Collection Agency Defies Media Stereotypes, Proves Nice People Collect More

30 April 2012

Account Control Technology Celebrates Grand Opening of Call Center in Ohio

30 April 2012

10 Attorneys From SquareTwo Financial Partner Network Sworn in as Members of U.S. Supreme Court Bar

30 April 2012

ACA Reiterates: Debtors' Prisons Don't Exist, Nor Are They Returning

27 April 2012

Embattled Firm Accretive Tied to Debt Collection Arbitration Scandal

27 April 2012

Scam Collection Agency Still on Hook for $10 Million if Anyone Can Find Them

26 April 2012

European ARM Firm Intrum Justitia Reports Earnings Decline in Q1

26 April 2012

Array Receives Worksite Innovation Award from American Heart Association

26 April 2012

Mike Ginsberg: Fixing The U.S. Postal Service Will Have Dramatic Effect on ARM Companies

26 April 2012

JJL Process Successfully Completes SSAE 16; First for a Process Serving Company

25 April 2012

Debt Collection CFO to Take Tax Holiday in Federal Prison

24 April 2012

Process Serving Standards Summit Announces Agenda, Distinguished Advisory Board

24 April 2012

Executive Change: Former Dept. of ED Collections Group Washington Director to CAI

24 April 2012

Debtors Prisons: Still Not Returning, No Matter How Hard Yahoo News Tries

24 April 2012

Debt Collectors & Facebook: a Social Media Cautionary Tale

24 April 2012

MyGovWatch.com Tweets RFP Winners

24 April 2012

NCO Group in Partnership to Hire Persons with Disabilities in the Philippines

23 April 2012