Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Illinois "Debtors Prison" Bill in Senate Committee Hearing Next Week

20 April 2012

West Virginia Attorney General Sues Seven Collection Agencies

18 April 2012

Executive Changes: Intrum Justitia Strengthens its Group Management

18 April 2012

New Tax Year Brings Changes to Health Care A/R

17 April 2012

Mike Ginsberg's Musings: Developing Trends for ARM Professionals

17 April 2012

Moody's Upgrades Expert Global Solutions (formerly NCO Group)

17 April 2012

ARM Firm Gila Practices What it Preaches on Financial Fitness

16 April 2012

Executive Change: Paul Abbott to Metropolitan Credit Adjusters as VP Business Development

16 April 2012

Implementation of Increased Security and Data Control Policies by Debt Settlement Companies Would Result in Greater Adoption by ARM Companies

16 April 2012

Collection Agency Expanding Office, Hiring 250 People

13 April 2012

International Debt Buying: Big Deals Announced in Brazil and the UK

13 April 2012

iQor Formally Names Norm Merritt President and CEO

13 April 2012

Vital Solutions Successfully Completes SSAE 16 Examination

13 April 2012

ACA & DBA Respond to New York Times Unnuanced Piece on Collection Industry

12 April 2012

FDCPA Lawsuits Gain Steam in Second Half of March

12 April 2012

Who Will Win Most Fraudulent State?

12 April 2012

“Emailing Consumers” Presentation at NHCA Spring Conference

12 April 2012

Ex-ARM Business Owner to Serve Time in Federal Prison

11 April 2012

Executive Change: Delta Outsource Group Hires New VP Biz Dev and Client Support Manager

11 April 2012

Bartmann Debt Collection Bill Put Aside in Oklahoma

11 April 2012