Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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NCO, XO Communications & LiveVox Host Webinar on Optimizing Multi-Site Operations with Cloud-Based VoIP
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FBCS, Inc. Announces Successful Completion of SSAE 16 Type II Certification
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CFPB Issues First Annual FDCPA Report to Congress
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Billionaire to Launch Collection Agency in Poland
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Collection Agency Hosts U.S. Congressman for Visit
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Government Probe of Chase Bank's Debt Collection Practices, Part II
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16 March 2012
FTC Settlement Bans Two Abusive Debt Collectors from Industry
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The Most Treacherous Place for Debt Collectors in the U.S.A.
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Event to Explore Process Serving Standards for Debt Collection
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FDCPA Lawsuits Increase in Second Half of February
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NCO Group Announces Tender Offers and Consent Solicitations
14 March 2012
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