Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Debt Buying Contracts, Bank of America Now Focus of Magazine Reporting
30 March 2012
Bill Bartmann, Rogue Blogger
30 March 2012
Castel Communications Increases LTD Financial Services' Customer Satisfaction through Voice Analysis Solution
29 March 2012
CFPB Report to Congress Only Tells Part of the Story on Debt Collection Complaints: ACA International
29 March 2012
Technology Solutions Alone Won't Help Grow Your ARM Business
29 March 2012
Arkansas Supreme Court Dismisses AG's Case Against Collection Law Firm
28 March 2012
NCO Group Announces Early Results for the Tender Offers and Consent Solicitations
28 March 2012
Executive Change: Laura Jensen to Absolute Resolutions Corp. as Dir of Business Dev
28 March 2012
California Association of Collectors Awards $6K in Academic Scholarships
28 March 2012
European ARM Firm Intrum Justitia Adjusts Cost Accounting
27 March 2012
Even Business Publications are Getting it Wrong on Collectors
27 March 2012
Student Loan Debt Collection Market Attacked by Bloomberg
26 March 2012
The End of Off-Shoring Collection Agencies?
26 March 2012
Executive Change: Tom Feely Joins Phillips & Cohen Associates as SVP
26 March 2012
Freelance Unlicensed Debt Collector Does a Terrible Job
26 March 2012
CFPB Launches "Answers" Portal for Financial Questions, Including Debt Collection
23 March 2012
ACA Members Green-light New Governance Structure
23 March 2012
FMA Alliance Achieves SSAE16 Certification
23 March 2012
ACA Governance Changes: What Does this Mean for Members?
23 March 2012
Does this Image about Debt Collectors Step Over a Line?
22 March 2012
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