Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Collectors Doing More for Clients, Keeping Less Money: Study

3 February 2012

Collection Agency Consolidation a Possible Trend in 2012

2 February 2012

What has the Collection Industry Done to Help YOUR State Lately?

2 February 2012

How to Collect on Time-Barred Debt

1 February 2012

Five Key Trends that will Reshape ARM Industry in 2012

1 February 2012

The Limits on Direct and Vicarious Liability Under the FDCPA

31 January 2012

Asset Acceptance to Pay $2.5 Million in Settlement with FTC Over Time-Barred Debt

30 January 2012

Study Reveals Third Party Debt Collection Impact on Economy: $45 billion

30 January 2012

Peer-to-Peer Recognition Really Works in Call Centers

27 January 2012

Kiwi Hell's Angel Not Great At Following Rules, Society

27 January 2012

FDCPA Lawsuits Fall Again in First Half of January

27 January 2012

State High Court Scuttles Debt Collection Action Due to Problem Documentation

26 January 2012

Debt Collection Compliance and State Chain of Title Requirements

25 January 2012

Collections Compliance Help from insideARM.com and Interactive Intelligence/Latitude Software

24 January 2012

ARM Giant iQor Names New President

24 January 2012

Debtors Prisons Don't Exist, Nor Are They Returning

24 January 2012

Dynamic Recovery Solutions Collect for a Cause

24 January 2012

Emerging Legal, Legislative and Regulatory Trends in the ARM Industry

20 January 2012

The Round-Up: Bogus Collection Agency Mastermind Pleads Guilty

20 January 2012

Bartmann, CFS II Eye Nevada, Other States, for Satellite Location

19 January 2012