Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Are Your Reoccurring EFTA Payments Pre-Authorized?
20 October 2015
RevSpring’s October Webinar to Address the Importance of Designing Effective Documents to Reach Customers
20 October 2015
Portfolio Recovery Associates Motion Denied in FDCPA Class Action Case
19 October 2015
Stephanie Eidelman Receives The NARCA 2015 Donald Kramer Award
19 October 2015
Grand Opening of New Delta Service Center in Merrimack, NH
19 October 2015
The Consumer Relations Consortium Announces New Member: Cavalry Portfolio Services
15 October 2015
Call for Presentations: ARM-U Spring Semester 2016
14 October 2015
Three Reasons Your Agency Needs to Be Focused on Disparate Impact
14 October 2015
TECH LOCK Certified 2.0 Now Available
14 October 2015
Telrock Announces Availability of its New V5 ‘TAS’ Digital Engagement Platform with SmartCollect
14 October 2015
Takeaways From the Northeast Debt Collection Expo
14 October 2015
Check by Phone Payments Still Cause Legal Headaches for Debt Collectors
13 October 2015
TekCollect Joins Columbus Oktoberfest Charity Four-Miler
13 October 2015
insideARM’s Inaugural First-Party Outsourcing Summit Begins
13 October 2015
LiveVox Speaks to First Party Issuers and Servicers on the Impact of the Latest FCC Ruling at the First Party Summit
12 October 2015
The Difference Between Holding a License and Keeping It
12 October 2015
Alternative Lending: The New Frontier for the ARM Industry?
12 October 2015
As House Approaches Vote (Again) on Private Debt Collection for IRS, Members Should Consider This
8 October 2015
ARM in Focus: the Utilities Industry
7 October 2015
Convenience Fees at Heart of Debt Collection Settlement
6 October 2015