Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

See all Topics

CFPB Plans Public Meeting on Debt Collection

17 October 2016

 [Image by creator Curioso Photography from AdobeStock]

Is the Wait for the ED Contract Almost Over?

19 September 2016

CFPB Makes Bridgepoint Education Refund All Private Student Loans

13 September 2016

 [Image by creator Curioso Photography from AdobeStock]

Wells Fargo Reaches Settlement with CFPB Over Alleged Illegal Student Loan Servicing Practices

23 August 2016

Performant Financial Corporation Announces Financial Results for Q2 2016

8 August 2016

Did the FCC Even Consider the Thousands of Responses to its Rulemaking Proposal?

25 July 2016

Massachusetts Court Rules Any Call is a "Communication"

19 July 2016

Another New Twist in the ongoing Department of Education Debt Collection Contract Saga – Two Firms Win Appeal of Denied Protest

14 July 2016

Student Debt Series from Reveal and Consumer Reports Highlights Disastrous System of Compound Interest

29 June 2016

ConServe Submits Thoughtful Response to FCC Request for Comments on TCPA Exception for Government Debts

16 June 2016

Black keyboard with one large red key that says "Opinion" [Image by creator tashatuvango from AdobeStock]

Navient CEO Shares Rarely Heard Stories About Student Debt Payment

31 May 2016

V&K Achieves Federal HUBZone Certification

24 May 2016

EFC, NCHER, and SLSA Respond to FCC’s Proposal Restricting Effective Contact to Student Loan Borrowers

9 May 2016

FCC Releases Notice of Proposed Rulemaking on Government Debt Collection Calls

9 May 2016

White House, ED, and CFPB Announce Major Student Loan Initiative But Don't Address Post-Default Issues

28 April 2016

Image of a brick wall with an open section that says "government contract" against a black background [Image by creator underverse from AdobeStock]

Government Contract Compliance Experts to Host Panel at Larger Market Participant Summit

15 April 2016

Summary Judgment Granted in TCPA Case Against Navient and Affiliate - Awards $360K, Possibly More

13 April 2016

TCPA Class Action Case Dismissed – Thanks to Omnibus Budget Reconciliation Act of 2016

12 April 2016

ED Announces Ambitious Plan to Create Loan and Debt Management Software

7 April 2016

pixabay-secret

Consumer Advocates File Suit Against Dept. of ED for "Secret" Policies

31 March 2016