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The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.

insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.

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FCC Releases TCPA Enforcement "Reminder" as Speculation Continues About Trump Effect

23 November 2016
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LiveVox Discusses Technology for Effective TCPA Defense in Upcoming Webinar

22 November 2016
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Can Trump Make the TCPA Great Again? A Highly-Speculative Look at the Future of the TCPA under a Trump Presidency

17 November 2016
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Second Circuit Moots Class Claims Based on Offer of Judgment

10 November 2016

TCPA Case Law Review for October 2016

27 October 2016

LiveVox Discusses Top Ways to Fortify Your TCPA Defenses with TCPA Legal Experts in Upcoming Webinar

25 October 2016

D.C. Court of Appeals to Hear Oral Arguments in ACA International v. FCC Case

18 October 2016
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ND Calif. Holds Numerous Unwanted Calls Required for TCPA Standing

10 October 2016
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

TCPA Case Law Review for August 2016

29 September 2016
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Sergei Lemberg Shares His Tips and Strategies With Creditors at Compliance Symposium

28 September 2016

Pair of CBE Speakers to Present on TCPA, FCRA Compliance at Midwest Compliance Symposium

26 September 2016

3rd Cir. Holds No TCPA Coverage Under Business Owners Insurance Policy

22 September 2016

Senate and Congressional Hearings – Lots of Noise, but What Impact?

20 September 2016

LiveVox Shares Top 5 Ways Cloud Technology is Lowering the Barriers to Managing Compliance at TRMA 2016

14 September 2016
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Illinois Court Holds Rule 67 Motion to Deposit Funds Moots Individual and Class TCPA Claims

12 September 2016

Stellar Recovery Secures Milestone Victory in TCPA Case

12 September 2016

Stellar Recovery, LiveVox Win Major TCPA Victory

6 September 2016
Man in a suit holding a large cardboard box that says "Dismissed" [Image by creator nito from AdobeStock]

U.S. District Court Judge in New Jersey Dismisses TCPA Case Based on Single Unanswered Call to a Cell Phone

25 August 2016
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U.S. District Court in Georgia Grants Initial Approval of Wells Fargo $30 Million TCPA Settlement

23 August 2016
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Court Denies Professional TCPA Plaintiff’s Request to Amend Prior Judgment and Remand Case to State Court

18 August 2016

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