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The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.

insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.

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Georgia District Court Dismisses TCPA Claim Due To Human Intervention

18 August 2016

Judge Cites “Zone of Interests” Protections, Dismisses “Nomorobo” TCPA Lawsuit

17 August 2016
Small statue of lady justice [Image by creator sebra from AdobeStock]

District Court Rules in Favor of Bank in Mandatory Arbitration Case

16 August 2016

Spokeo Redux: Minn. District Court Judge Denies Motion to Dismiss TCPA Case for Lack of Standing

16 August 2016

U.S. District Court in California Dismisses TCPA case for Lack of Standing

15 August 2016

Is Spokeo the Death Knell to TCPA Litigation? Not Really?

15 August 2016
[Image by creator kentoh from AdobeStock]

FCC Releases Rules Limiting Federal Government Debt Collection Calls

12 August 2016

Courts Continue to Look for "Actual Harm" in TCPA Cases

4 August 2016
[Image by creator iQoncept from AdobeStock]

Midland Credit Management, Inc. Settles Multidistrict TCPA Class Action

26 July 2016

Did the FCC Even Consider the Thousands of Responses to its Rulemaking Proposal?

25 July 2016

Spokeo in the Wild: How a Non-Collections Defendant Defeated a Class-Action TCPA Lawsuit

19 July 2016
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Minnesota's Automatic Dialing Statute: You May be Liable for Calling a Wrong Number in Minnesota

12 July 2016
[Image by creator iQoncept from AdobeStock]

$9.25 Million TCPA Class Action Settlement by American Express Preliminarily Approved in Illinois Federal Court

11 July 2016

FCC Rules TCPA Does Not Apply to Federal Government or its Contractors

7 July 2016

TCPA Defendant Can’t Compel Arbitration Based on Provision in “Terms of Use” Published on Website

6 July 2016

Citizens Bank to Pay Over $4.5 Million to Settle TCPA Suit

6 July 2016
File drawer with one folder in focus, labeled "Dismissed" [Image by creator tashatuvango from AdobeStock]

Court Determines Consumer Did Not Prove Revocation of Consent in TCPA Case

5 July 2016
[Image by creator iQoncept from AdobeStock]

Wells Fargo Will Pay $16.3 Million to End TCPA Suit

30 June 2016

Pennsylvania District Court Dismisses TCPA Lawsuit Where Plaintiff Manufactured Claims

28 June 2016

Neustar Announces Intention to Separate into Two Independent Publicly Traded Companies

27 June 2016

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