DALLAS, Texas – As the DBA Executive Summit commences, Real Time Resolutions, Inc. (RTR) today announced that it has earned the highly regarded designation of Certified Professional Receivables Company (CPRC) after completing the comprehensive national standards contained in DBA International’s certification program. These standards have been recognized for exceeding state and federal laws and regulations through a series of stringent requirements that stress responsible consumer protection through increased transparency and operational controls.
“I want to recognize and commend RTR for this milestone and its efforts to protect consumers and creditors through the attainment of DBA International’s Receivables Management Certification Program,” said DBA International Board President Trish Baxter. “When DBA International members created the Certification Program, they were expressing their desire for the industry to coalesce around uniform standards of best practices designed to not only meet state and federal consumer protection laws, but in many cases exceed them. The fact is that certification is good for both consumers and the industry.”
The CPRC designation is granted to companies who comply with rigorous standards addressing such items as account documentation, chain of title, consumer complaint and dispute resolution, statute of limitation compliance, vendor management, credit bureau reporting, resale, and other relevant operational procedures. Individual Certified Receivables Compliance Professional designations are required for each certified company’s chief compliance officer.
Compliance with the CPRC standards are monitored through independent third party audits as well as through a structured self-compliance audit process. For more information about DBA’s Receivables Management Certification Program, or to download an application, please visit DBA’s website at www.dbainternational.org/certification.
About Real Time Resolutions, Inc.
RTR provides industry leading servicing and collection services on pre and post charge off auto loans, bankrupt accounts, commercial loans, student loans, consumer loans, credit cards, and 1st and 2nd lien mortgage loans from a 1st party and 3rd party basis, as well as other call center services.
In addition to providing servicing and debt collection services, RTR and its affiliate, Resolution Capital, purchases commercial and consumer loan portfolios, and utilizes various strategies to resolve debts and rehabilitate borrowers.
About DBA International
DBA International (DBA) is the nonprofit trade association that represents more than 550 companies that purchase performing and nonperforming receivables on the secondary market. DBA’s Receivables Management Certification Program and its Code of Ethics set the “gold standard” within the receivables industry due to its rigorous uniform industry standards of best practice which focus on the protection of the consumer. DBA provides its members with extensive networking, educational, and business development opportunities in asset classes that span numerous industries. DBA continually sets the standard in the receivables management industry through its highly effective grassroots advocacy, conferences, committees, taskforces, publications, webinars, teleconferences, and breaking news alerts. Founded in 1997, DBA International is headquartered in Sacramento, California.
For further information about Real Time Resolutions, please contact Mark Hutto, SVP of Business Development at: mark.hutto@rtresolutions.com