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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: David Stocker Joins Automated Collection Services as General Counsel

12 July 2013

CFPB: How About Letters for Debt Collectors to Send Consumers?

11 July 2013

Top 5 Automation Tips Using Your Collection Solutions

11 July 2013

Peacock Consulting announces CastIMS Compliance and Complaint Tracking Upgrade

11 July 2013

Working Smarter with Business Intelligence

10 July 2013

CFPB Tackles Debt Collection: Issues Bulletins for Collectors, Form Letters for Consumers, Warning for Banks

10 July 2013

Asset Recovery Solutions Achieves Tech Lock Certified, Reduces Risk and Proves Compliance

10 July 2013

BillingTree Featuring Two New Papers at ACA's 74th Annual Convention and Expo

10 July 2013

Debt Collection Complaints Now Being Accepted by CFPB

10 July 2013

Shermeta, Adams & Von Allmen, P.C. Celebrates 40 Year Anniversary

10 July 2013

NCO Group to Pay $3.2 million Penalty in FTC Action

9 July 2013

CFPB, TCPA, FDCPA and YOU - Why I can't Miss ACA's Annual Convention

9 July 2013

European Debt Collection Industry in Trouble: Wall Street Journal

8 July 2013

Debt Collector Convicted in Identity Theft and Tax Fraud Scheme

5 July 2013

California Passes Fair Debt Buying Practices Act

3 July 2013

Encore Capital Closes Acquisition of Cabot Credit Management; Becomes Very, Very Large

2 July 2013

SquareTwo Financial CIO William A. Weeks Named CIO of the Year 2013 By Denver Business Journal

2 July 2013

5 Stages of CFPB Readiness -- Denial, Determination, Decisiveness, Documentation and Development

2 July 2013

CFPB Holding Debt Collection Field Hearing in July

28 June 2013

Former Collection Agency Exec Pleads Guilty to Defrauding Employer

27 June 2013

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