Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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CFPB Issues Guidelines for "Responsible Conduct" of Enforcement Targets

26 June 2013

Iraq Veteran’s $8,000 Account Forgiven by Debt Buyer

25 June 2013

Executive Change: Account Control Technology Hires Dave Noll as VP Quality Assurance

25 June 2013

State-Level Government Debt Collection Outsourcing Expanding

24 June 2013

ED Debt Collectors Only Bright Spot as Federal A/R Nears $1 Trillion

24 June 2013

National Recovery Agency Recognized by Pennsylvania Department of Public Welfare

24 June 2013

ACA and HFMA Team Up on Medical Debt Collection Guidelines

21 June 2013

Is Working with Debt Collectors a Better Option than Debt Relief Firms?

21 June 2013

Illinois Appellate Decision Seen as Major Victory for Debt Buyers and Collectors

20 June 2013

Account Control Technology Foundation Chairman Rides to Arctic Circle to Support Education

20 June 2013

Some Collection Agencies Already Have Practice with CFPB Complaints

19 June 2013

Array Services Group Adopts Minnesota Highway

19 June 2013

ARM Survey Reveals Major Differences in Operations Based on Company Size

18 June 2013

Collection Agencies Greystone Alliance and Turning Point Capital Announce Merger

18 June 2013

Delta Outsource Group Earns Management Certification from International Trade Association

18 June 2013

How to Analyze and Categorize Consumer Complaints - Yes this Means You!

17 June 2013

Think Your Debt Dispute Process is Solid? Three Overlooked Laws Cause Turmoil

17 June 2013

Array Services Group Announces Enhanced Website and Social Media Presence

17 June 2013

Mike Ginsberg's Take on Recent ARM Developments

14 June 2013

Medical Debt Reporting Bill Gains Support in House

13 June 2013