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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Medical Debt Collectors to Discuss Revenue Recovery and Patient Satisfaction at HFMA ANI Panel

13 June 2013

UK Collections and Recoveries: An Insider's View of the Top Trends Shaping the Industry

13 June 2013

Parallon to Acquire Medical Debt Collector The Outsource Group

12 June 2013

Better Business Bureau Warns of Specific Scam Debt Collector

12 June 2013

Municipal Services Bureau Expands into Wyoming

12 June 2013

European ARM Firm Lindorff Could Become Publicly Traded

11 June 2013

New Report Targets Debt Buyers' Use of Courts in New York

11 June 2013

Gamification for Collections: Four Keys to Success

11 June 2013

Collection Letter with Written Dispute Demand Violates FDCPA: Court

10 June 2013

Industry Veteran Rakesh Kumar Forms Global Channel Partnership

10 June 2013

ARM Data Exchange Standards Focus of FTC/CFPB Collection Roundtable

7 June 2013

ACA Looking for Collection Agencies to Take Survey, Help in TCPA Reform Efforts

7 June 2013

CFPB Panel 2: Verifying Disputed Debts Under the FDCPA/FCRA

6 June 2013

CFPB Panel 1: Info Available to Debt Collectors at Time of Assignment, Sale

6 June 2013

Heather Allen: Overview of the FTC's Debt Buyer Study

6 June 2013

John Tonetti: Flow During the Debt Cycle

6 June 2013

M&A in the ARM Industry Mirrors Broader Market

5 June 2013

Express Consent under the TCPA… Is it Safe?

5 June 2013

10 Steps to Close the Loop on Consumer Complaints

5 June 2013

Powerful Senator Calls for FDCPA Reform in Letter to CFPB

5 June 2013

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