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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Todd Volkers to Optio Solutions as EVP of Sales

5 September 2012

Governor Signs Debt Buyer Bill Endorsed by ARM Industry

4 September 2012

Give Your Collection Agents a Map to Success with Scripting

4 September 2012

FDCPA Lawsuits Fall Slightly in First Half of August

4 September 2012

Student Loan ARM Firm Loses Debt Collection Letter Appeal

31 August 2012

APAC and NCO Group to Hire Over 700 Employees in North Carolina

31 August 2012

ConServe Awarded Top Performer on Federal Treasury Collection Contract

31 August 2012

Average Account Balance in Collection Increases to All-Time High

30 August 2012

Look Who has Waded into the Debtor’s Prison "Issue"

29 August 2012

Collector NRA Group Named to Inc. 5000 List for Sixth Consecutive Year

29 August 2012

Coast Professional, Inc. Ranks No. 1008 on the 2012 Inc. 500|5000

29 August 2012

B2B Collections: When You Should Sue Your Customer

29 August 2012

Delta Management Associates Opens New Office in New Hampshire

28 August 2012

Small Business Government Contracting Expert Roundtable

28 August 2012

ED Collector ConServe Earns Spot on 2012 Inc. 5000 List

28 August 2012

Town to Increase Collections by Posting Debtor Names on Facebook

27 August 2012

DebtConnect Online Releases its Next Generation Debt Settlement Portal

27 August 2012

Inexpensive Marketing & Reputation Protection Tips for Your Collection Agency

23 August 2012

What is it Really Like to be a Debt Collector?

23 August 2012

Appeals Court Rules Against Debt Collector for FDCPA Class Action Notification

23 August 2012

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