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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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New Study Finds Consumers Prefer Text Messaging; FDCPA Still Doesn't

10 April 2012

The Media Get it Wrong: When Debt Collection Isn't Debt Collection

10 April 2012

CFPB Focuses on Mortgage Servicers With Proposed New Regulations

10 April 2012

NCO Group Files Annual Report with 2011 Financial Results

9 April 2012

Wisconsin Owed -- But Doesn't Expect to Entirely Collect -- $1 Billion in Delinquent Taxes

9 April 2012

FHA Makes Home Loans Difficult for Consumers in Collections

6 April 2012

Portfolio Recovery Associates to Expand Public Communications

6 April 2012

insideARM on Forbes: Small Biz Advice from a $2B CEO

6 April 2012

EXCLUSIVE: NCO & APAC Merge Under EGS; CEO Talks to insideARM.com

4 April 2012

Contesting Credit Card Debt Lawsuits: Bad Idea Jeans from Reuters

4 April 2012

Court Processes Complicate Consumer/Collector Relationships

4 April 2012

NCO Completes Merger, Introduces World to Expert Global Solutions, Inc.

3 April 2012

Frat Brothers Fight Debt Collection Action & for Their Right to Party

3 April 2012

Debt Consolidation Company Sued by Vermont for Over $2 Million

3 April 2012

NYT Attempts to Answer Why People Hate Banks

3 April 2012

Where Does the Responsibility Fall When the Creditor's at Fault?

3 April 2012

Collection Agencies Can Continue Collecting Traffic Fines in Louisiana

3 April 2012

FDCPA Used to Protect Collection Agencies in Oregon

2 April 2012

The Changing Face of the ARM Industry

2 April 2012

How Our Brains Make Us Debtors

2 April 2012

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