Van Ru Credit Corporation has developed a process to address the needs of all call centers to obtain verified and guaranteed right party contacts on their skip and no contact delinquencies at a low cost with quality and strict compliance. Van Ru’s proprietary Data Acquisition Service (DAS) provides a continual, robust pipeline of data that can be incorporated into the call center work flow in the form of verified right party contacts.

DAS is designed to return data that is based on matching logic that Van Ru has developed over several years and tested with great success. These matching algorithms combined with a sophisticated de-duping process and a bad number database create the “magic” behind this dynamic service.

The DAS product was developed by Van Ru’s Outsourcing and Analytics group for use in its own collection work flow and to address the growing needs for automated data acquisition.

“The process was such an overwhelming success internally that it inspired Van Ru to further develop DAS and bring it to market,” said Van Ru’s EVP/COO, Steph Lavigne.

Van Ru is one of the nation’s largest independent receivables management companies, employing nearly 600 debt collection professionals across its nationwide network. Van Ru has earned the confidence of their diverse clientele by delivering superior service and integrity since the company’s inception in 1953. Van Ru provides innovative collection and outsourcing solutions to clients in the financial services, mortgage, government, educational, energy, telecommunications and health care industries.


Next Article: ACA International's PPMS Certification Program Celebrates 10 ...

Advertisement