Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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The End of an Era: ED Officially Ends all Collection Agency Contracts; Recalls Accounts

9 November 2021

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California DFPI Enters Groundbreaking Consent Order with NY-Based Income Share Agreements Servicer

9 August 2021

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CFPB and FTC Each Issue Fines/Penalties Against Debt Settlement Companies

24 May 2021

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California Joins 11 Other States Seeking an End to Adversarial Relationship With Department of Education

11 March 2021

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Federal Student Loan Forgiveness Might Be Needed, But How About Solving the Underlying Problem?

10 February 2021

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AG of New York Extends Debt Collection Suspension for 10th Time

2 February 2021

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An Honest Discussion on the Impact of Cancelling Student Loan Debt

28 January 2021

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CFPB Taskforce Report (Part 2): The 19 Focus Areas and 102 Recommendations of Volume 2

7 January 2021

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CFPB's Latest Report Focuses on Actual Payment Information in Credit Reports

2 December 2020

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Credit Eco To Go: A State of the ARM Industry Discussion

21 September 2020

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Former Students With Defaulted Federal Loans Are Missing Out on a Key Cares Act Benefit

10 September 2020

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Attorneys General Band Together, Urge Senate to Provide Further Student Loan Relief

6 August 2020

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Hit from Both Sides: Third Circuit Allows CFPB and State AG to Run Concurrent Lawsuits Against Navient

29 July 2020

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Federal Student Aid Cancels Second of Three NextGen Solicitations, Makes Awards in One

15 July 2020

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TCPA Plaintiffs’ Lawyers Continue to Get Slapped Around in RICO Conspiracy Case

9 July 2020

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Behind the Scenes of Student Loan Payments During Covid-19

24 June 2020

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House Version of New Stimulus Package Proposes Debt Collectors Go Into Debt So Consumers Don't Have To

14 May 2020

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RICO Claim Update: Navient Beats the Lohman Law Firm Again–Court Determines Crime/Fraud Exception Permits Disclosure

27 April 2020

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Three Solutions to Help Defaulted Borrowers Under the CARES Act Provisions

15 April 2020

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Consumer Groups Call for Cancellation of Federal Student Loan Debt as Part of Pandemic Relief

14 April 2020